dimecres, 6 de novembre del 2019

FORMAL LETTER - LAIA OROZCO




Laia Orozco
València, 4
08015, Barcelona
05/11/2019

Gadgets
Eastgate Shopping Ctr, Unit 16/17,
SS14 1EB, Basildon
Ref: MP3 Player

Dear Sir/Madam,

I am writing to talk about an MP3 I bought on the internet last Friday on Gadgets.

Personally, this Device doesn’t have the characteristics of the mp3, because at first, the mp3 player worked really well, and I was very satisfied with the Device. I downloaded a lot of songs, and it was sounding very well, but, a few days later, the MP3 player started to sound bad. 
Furthermore, even though I turned off and on, the Device didn’t do anything.

Besides, the battery lasts a short time, and the instructions say the battery has to last 3 days, and it is not true.

The truth is that numerous friends had bought this Device and they were so happy with it.

May I suggest a change of Device, as I was so happy with the Device and, I would like you to send me a new MP3 player, the same model, and color if it is possible.

All in up, I wish you to read my request, and give me an answer as soon as possible.

Yours faithfully,

Laia Orozco.

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